FAQs
Are all your products officially licensed?
Yes, all our products are officially licensed, no exceptions. Our products are sourced from an officially licensed distributor. We do not sell Bootlegs!
What T Shirt brands do you use?
The T Shirt brand (to where the officially licensed design has been printed) varies by licensee and design. Some will choose Gildan, others choose Fruit of the Loom (not all Fruit of the Loom T Shirts are bad quality, even though they have a bad reputation!) There are other brands used and the style from each brand will differ too. But rest assured the T Shirts will always be great quality whatever the brand.
How can I return an item?
To return an item please email us at messages@rockuniverse.co.uk to request a FREE return label. Please include "Return Request" in the subject line and include your order number and the reason for return. This is applicable for exhanges and faulty and/or damaged goods. Please return to Rock Universe. 3 Ely Close, Crawley, RH10 5JL if you require a refund due to cancellation.
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